Frequently Asked Questions

Need help? Contact us if your questions are not answered! 

Who is Supreme Prague?

Supreme Prague is a private family company owned and run by mother and daughter, Eva Dvořáková and Lenka Dvořáková. Eva started working as a guide in 1992 and Lenka passed the course for guides in 2007. With so many experiences from group guiding, Eva decided to have an agency offering private tours in Prague and in the Czech Republic. In 2013 Lenka joined the agency. For Supreme Prague Eva organizes the trips, communicates with clients and service providers (drivers, restaurants, theaters, etc.), and guides in French and English. Lenka is in the back office working with the technology. She is responsible for the website, social media, online marketing, or search for new partners. She guides in English and German.

What makes Supreme Prague special?

Supreme Prague offers only own tours, plenty of them are unique on the market. Because we are the locals, we know what is interesting and worth seeing. We have more than 20 years of experience, we choose the best program for you. Guide4advanced works only with the best guides: they are locals, professional, fluent in languages, and pleasant people. Further, we work effectively, quickly, always with the focus with delivering the best tours for you.

Who are the guides?

A guide is the key for a good and fun tour. Therefore, choosing the right guide is the essential part of cooperation with Supreme Prague. Most of the tours will lead Lenka and Eva, founders and owners of Supreme Prague. They are both professional guides with the required licenses and registration under the Ministry of Finance and Agency of Czech Tourism. They speak fluently the foreign languages in which they guide. Only if Lenka and Eva cannot cover the dates of your chosen tours, an external guide will be with you. All of our co-workers are locals - Czech born or they have lived here long enough to tell you the right information about the Czech history and culture. Only if the personal high criteria are met, Supreme Prague works with the guides. To sum it up, all the guides have the needed licenses and registration, speak well their languages, are professional guides (guiding is their main job, no students for semester abroad), and last but not least and fun are pleasant people to spent the time with.

How do I reserve a tour?

You have three options:

  1. book a tour through the website
  2. send us an email to info@supremeprague.com
  3. call us at 00420 608 518143

How do I pay for a tour? In what currency?

You have three options:

  1. pay through the website by your credit card - via PayPal (you do not need to have a PayPal account)
  2. send us the money directly to our bank account: 2800959809/2010; IBAN: CZ1420100000002800959809; BIC: FIOBCZPPXXX
  3. on the spot in euro, CZK, or US dollars

What languages are offered?

You can choose from these standard languages: English, French, German, Russian, Spanish, Italian. Surely you can request a more exotic language such as Norwegian, Korean, Janapanese, Chinese, etc. In this case the price of the tour will be higher depending on the hour charge of your guide. Each tour will be calculated invividually.

What are prices of tours?

Each tour is special. The prices vary depending on the lenght of the tour, transportation, and distance. The least expensive are walking tours in Prague. Then are tours in Prague by vehicle, we offer vintage car, car, minivan, or bus. The most expensive tours are out of Prague and the price depends on the distance from Prague and the length of the tour.

Where is the meeting point?

For all the tours the meeting point is at your hotel. Please provide the name and address of your hotel. Eventually we meet in the city center: Staromestske namesti 5 - in front of Cartier shop at the Old Town Square 

What time do the tours start?

The private tours in Prague basically begin whenever you want, nevertheless mostly at 9.00, 13.00, and 17.00. Some tours begin at certain hour depending on the program following the guided tour. For private tours going out of Prague you can choose the specific time of morning departure depending on how much of an early bird you are. We will always recommend the best time for the beginning of the tour.

Where do the tours end?

The walking tours end in the city center, usually at the Old Town Square, Wenceslas Square, or at the Charles Bridge. But always in a centrally located point from where you find your way. Our guides make sure that you know where you are. Tours by car or minivan basically end wherever you want. Usually at your hotel or in the city center.

How many people will be on a tour?

The tours are private which means there will be just you/your group. 

Can I give someone a tour as a present?

Yes! The trend now is to give your loved ones an experience, not material things. You can prepay a tour and give a voucher to a person. You need only to specify this request in an email or at the time of booking and we will send you back a voucher.